It is a great achievement for India that the world’s 70% of the Call Center Outsourcing is done here. India’s strength in this segment is remarkably counted on top because the well-educated and highly skilled expertise with excellent communication skills contribute to serving numerous business operations without compromising on the international standards. A 12-hour time difference between western countries and India has made India an ideal BPO location where offshore companies can benefit from 24x7x365 services by outsourcing Call Center Operations to India.
Indian wage rate is so far the most feasible and economical for the global business establishments who want to save some extra money that is spent upon the high-cost wages. Outsourcing Call Center Operations to India helps reduce the cost of capital investment, manpower training and overheads while at the same time you can get access to professional services. Companies can save up to 70% of the overhead expenses that would otherwise be required for setting up, maintaining, and running an in-house contact center.
Favorable Government policies introduced by Indian Government make it easier for offshore organizations to outsource their business to India. Outsourcing Call Centers Operations to India is a preferable choice for both big business brands and small sized offshore firms who want to save the cost of maintaining high-end infrastructure and bulk manpower.
G K INFOTEC provides BPO Solutions with Business-to-Consumer (B2C), Business-to-Business (B2B) Call Center Services from India. In business since 2007, we have good experience in managing Call Center Operations for leading organizations across USA, Canada, UK and Australia. We ensure that our clients have access to best technology infrastructure, to provide uninterrupted customer support services and deliver growth to their customers.
We are one of the pioneers of the (BPO) Business Process Outsourcing industry in India and have worked with clients across multiple geographies around the world. Our offshore delivery model from India has helped clients reduce their capital and operating costs significantly without compromising on the quality of services of their business. We pride ourselves on the repeat and
growing business from our existing clients over the years.
We have got state of art facility to provide Call Center Solutions in Mohali, India. Our infrastructure is designed to provide uninterrupted 24 X 7 service 365 days a year.